Generally, online training course orders are NOT eligible for refund or cancellation to a course. We MAY approve a refund/transfer request provided the Student meets the following requirements:
- The Student MUST notify us of their desire to transfer or cancel IN WRITING within 24-hours of placing the online order. Requests MUST be sent via email (VERBAL requests are NOT accepted) to the following address: email@example.com AND;
- The Student must NOT HAVE EXCEEDED the MAXIMUM training TIME ALLOWED for ANY online course:
- Courses with a TOTAL course time of 30 minutes to 1-hour: 10 minutes MAXIMUM
- Courses with a TOTAL course time of 1-hour to 2-hours: 15 minutes MAXIMUM
- Courses with a TOTAL course time of 2-hours to 7-hours, 59 minutes: 20 minutes MAXIMUM
- Courses with a TOTAL course time of 8-Hours or more: 30 minutes MAXIMUM
If the request is made AFTER 24-hours OR the student has completed MORE THAN the MAXIMUM allotted training time (indicated above), your tuition is NON-REFUNDABLE.
Other Terms and Conditions:
- Orders placed with a “Discount Code” are NOT eligible for a refund, cancellation, or transfer. NO EXCEPTIONS.